Hotel Cascade Resort & Spa – Policies

Dear Guest!

Welcome to our hotel! Please take note of the following rules for a pleasant and relaxing stay.

🕒 Check-in and check-out

Check-in: from 15:00

Check-out: until 11:00 a.m.

Late check-out is possible by prior arrangement and at an extra charge.

🛏️ Cleaning

Daily cleaning is between 9:00 and 15:00.

Please use the “Do not disturb” sign if you do not wish to be cleaned.

🔇 Quiet break

Please respect the quiet period between 22:00 and 8:00.

Loud music and parties are not allowed in the rooms.

🚭 Smoking

The hotel is non-smoking, except in designated smoking areas.

Smoking in the room will be penalised.

🔞 Guests under the age of 18

Guests under the age of 18 may only use the hotel’s services when accompanied by a parent or with written permission from a parent.

In the case of group holidays, accompanying teachers and adult group leaders are responsible for minors.

Those accompanying children are responsible for the safety of the children and any damage caused by them.

Persons under the age of 18 are not permitted to consume alcohol on the hotel premises or at hotel events. The parents of persons under the age of 18 or a legally competent person appointed by them are responsible for ensuring compliance with this obligation. The parents or a legally competent person appointed by them are fully responsible for the legal, moral and financial consequences of any violation of this obligation.

🐾 Pets

Pets are allowed in our ground floor rooms only after prior arrangement and for an extra fee. Pets are not allowed in common areas.

🧖 Wellness and Spa

The wellness area is open from 8:00-20:00

Please wear a bathrobe when using the wellness area.

Wellness towels and sauna towels can be requested from the wellness receptionist.

📶 Wi-Fi

Free Wi-Fi throughout the hotel.

Network name: Hotel Cascade

Password: none

🚗 Parking

Free parking is available for our guests in the hotel car park.

We are not responsible for items left in vehicles.

📱 Contact, help

Our reception is available 0-24 hours.

Phone number: 9 on the room phone or +36 36 688 700

🔒 Value preservation

Free use of in-room safe.

We are not responsible for any valuables left in the room.

Have a nice stay!

Hotel Cascade Resort & Spa – Demjén